FAQ

Questions, answered

What we do, what it costs, what happens to your information, and what we do if we fall short.

Getting started

What does Facilivate actually do?

You tell us about your project, we find highly rated local contractors, and we coordinate the whole quoting process — the outreach, the scheduling, and the follow-up. A construction manager reviews every quote that comes back before you decide. You choose the contractor; we make sure you are choosing with good information.

Why use Facilivate instead of searching myself?

You can search yourself — the contractor search on our homepage is free and we do not ask for anything to use it. What you get by hiring us is a person in the loop: we pick who to approach rather than handing you a filtered list, we do the chasing, and a construction manager reads every quote for scope gaps, vague exclusions, and allowances before you commit. A star rating tells you a contractor has happy customers. It does not tell you whether the bid in front of you is complete.

How much availability do you need from me?

Spread your availability across about five days if you can. That range gives us room to reach highly rated contractors and schedule visits around you rather than around them — the wider the window, the better the contractors we can get to the house. You pick the times; nothing is booked without your approval.

What if my project is urgent?

Email us at joloughlin2521@gmail.comand we’ll do what we can to meet your timeline. We can’t promise a date — contractor availability is not ours to control — but we will tell you honestly what is achievable.

Where do you work?

Quote coordination and review are virtual and available nationwide. In-person consultations and Owner's Rep site visits are available in the Seattle/Redmond area.

Quotes & pricing

What does it cost?

Flat plans by the number of competing quotes you want: $49.99 for one contractor, $79.99 for two, $99.99 for three. The price is locked before you pay — there are no add-ons and no percentage of your project.

How long does it take to get my quotes?

Typically five to ten business days from the site visits, though it depends on the contractors and the size of the job. That is a typical range, not a guarantee — we don't control how fast a contractor writes a bid. Your project status is always visible in your dashboard.

What does the quote review include?

A construction manager reads each bid for what is in scope and what is quietly missing: vague exclusions, allowances that will move later, line items that don't match the others, and gaps that turn into change orders. On multi-quote plans you also get a comparison and a recommendation on which bid represents the better value.

Do you mark up the quotes or take a cut?

No. Contractors pay us nothing, we take no commission, and no part of your project cost comes to us. You pay the plan price and nothing else.

Privacy & process

Who sees my address?

Your full address is shared only with the contractor whose visit you approve, and only after you approve it. Until then a contractor sees the ZIP code and the project description, nothing more. Approving a visit is what releases the address, and you approve each contractor separately.

Do you sell my information as a lead?

No. We don't sell leads, we don't share your details with contractors who haven't been approved for a visit, and contractors cannot pay us to be shown to you. That is the difference between us and a lead-generation site.

How do you choose which contractors to approach?

On fit for your project, and on review of licensing, insurance, and reputation. Nobody pays for placement or for a recommendation, so the list you get is the list we would want for our own house.

How will I know what's happening?

Your project dashboard is the single source of truth: current stage, any visit we've proposed and whether you've approved it, and each quote as it arrives. There is nothing to check for elsewhere.

Full project support

What is an Owner's Rep?

Someone who works only for you for the length of the build — contract review, milestone payments, change-order control, schedule and budget oversight, quality checks, and the final walkthrough. It is the arrangement large commercial projects use as standard, scaled to a remodel.

What does Owner's Rep cost?

6–10% of project value, with custom flat fees available. See how it works for what that covers.

Can I get an in-person visit?

Yes, in the Seattle/Redmond area — from $799 for an on-site assessment of your project and existing conditions. Everything else we do is available virtually, nationwide.

Guarantee & support

What if you don't deliver all the quotes I paid for?

If we deliver fewer quotes than you paid for, we refund the difference down to the price of the plan matching the quotes you received — you only pay for the quotes you get. If we deliver none, you receive a full refund.

What if the review doesn't tell me anything useful?

If our review doesn't identify specific, actionable issues in your quotes — things to question, negotiate, or remove — it's free.

How do I reach a human?

Email us at joloughlin2521@gmail.com. A person reads it — there is no ticket queue and no bot in the way.

Still have questions?

Start a project Email us